Consumer Relations

1-800-852-0283

www.orringtonfarms.com

Contact Information

Welcome to SAMS® Food Group, Inc. and the Orrington Farms® product line.

        PRIVACY POLICY

 

By using or accessing this website you signify your acknowledgment and assent to the Privacy Policy set forth below.  If you do not agree to this policy, please do not use this website. SAMS Food Group, Inc. can revise this policy at any time by updating this posting, and your use after such change signifies your acceptance of the changed terms.  Please check these terms of use periodically for changes.

 

Protecting your privacy is very important to SAMS Food Group, Inc.  (the "Company," "we," "us," or “our”).  We take the protection of your personal information very seriously.  This policy is intended to help you understand how the Company collects, uses and safeguards the information you provide on our web site.

 

PERSONAL DATA

If you browse our web site, you may generally do so anonymously without providing any personal information.  However, there are cases where we may ask you for personal data.  For example, we will occasionally conduct on-line surveys to better understand the needs and profile of our visitors. In addition, we request personal information when you purchase items or register to receive additional information regarding our products and services or send us a question. If you choose not to give information we request, you can still visit most of the Company web site, but you may be unable to purchase items from the site or access certain options, offers, and services.

 

In case you change your mind or wish to update or delete personal information (such as your zip code), we will endeavor to correct, update or remove the personal data you give us.  You can do this by contacting our Customer Support organization at the contact points specified below.

 

ORDERS

When you place an order for a product, we need to know your name, e-mail address, mailing address, credit card number and expiration date.  This information is required so that we can process and fulfill your order, send an order or shipping confirmation, as well as notify you of your order status.  All Internet transactions with the Company are performed on a secure server that encrypts your credit card information to ensure it is not read by unauthorized third parties.

 

COMPANY MAILINGS

When you purchase products from us online, request product information or otherwise provide us with personal information, we will automatically place you on our list to receive e-mail regarding product updates, special offers, important issues and new products.  If you do not wish to receive e-mail updates, you can simply respond by telling us that you do not want to receive any future communications or contact our Customer Support organization at the contact points specified below.

 

USE OF PERSONAL DATA

Personal information provided by users who are 13 years of age or over will be used for marketing and promotional purposes only by the Company and its subsidiaries and affiliates.  The Company will, from time to time rent, sell or otherwise distribute to carefully selected third parties your personal information entered on this site.  While we use all reasonable efforts to safeguard the confidentiality of your information pursuant to this policy, we will have no liability for disclosure of any information obtained due to errors in transmission or the unauthorized acts of third parties.  The Company also reserves the right to change or update this policy, or any other policy or practice, at anytime, with reasonable notice to users via this web site.  Any changes or updates will be effective immediately upon posting to our web site.

 

We may share statistical or aggregated non-personal information about our users with advertisers, business partners, sponsors and other third parties.  This data is used to customize our web site content and advertising to deliver a better experience to our users.

 

COOKIES AND IP TRACKING

This site uses "cookies" especially when purchasing items from this site and for identification purposes.  In the future, this site may also use cookies for additional site administration purposes.  If for any reason you wish to not take advantage of cookies, you may have your browser not accept them, although this may disable or render unusable some of the features of our web site.

 

Our web site also may detect and use your IP address or domain name for internal traffic monitoring and capacity purposes or to otherwise administer our web site.  No personal information is obtained, rather just the patterns of usage of our various users may be tracked to provide you with improved service and content based on aggregate or statistical reviews of user site traffic patterns.

 

SPECIAL CASES

The Company reserves the right to disclose user information in special cases, when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of this web site, or anyone else that could be harmed by such activities.  We may disclose personal information without notice to you in response to a subpoena or when we believe in good faith that the law requires it or to respond to an emergency situation.

 

POLICIES FOR CHILDREN

The Company does not knowingly collect or use any personal information from users under 13 years of age. No information should be submitted to this site by guests under 13 years of age, and guests under 13 years old are not allowed to register for our contests, newsletter, clubs or activities.  Guests under the age of 18 are not allowed to purchase items from this site.

 

LINKED SITES

Please be advised that our web site may contain links to third-party web sites.  These linked sites are not under the control of the Company, and we are not responsible for the contents or privacy practices of any linked site or any link on a linked site.

 

 

CONTACT INFORMATION:

SAMS Food Group, Inc.

7461 S. Sayre Avenue, Bedford Park, IL 60638-5937

Customer Service

800-852-0283

708-563-0789

info@orringtonfarms.com